Privacy Policy

Introduction

Potomac Business Systems, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Sign up for our services or notifications
• Subscribe to newsletters or marketing communications
• Request customer support

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

SMS/Text Messaging

Consent and Opt-In: By providing your mobile phone number and consenting to receive text messages from Potomac Business Systems, you agree to receive SMS notifications, including but not limited to:

• Account notifications and security alerts
• Password reset verification codes
• Service updates and important announcements
• Transactional messages related to our services

Message Frequency: Message frequency varies based on your account activity and service usage. You may receive occasional messages as needed for account security and service functionality.

Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. You may also contact us at Info@PotomacBusiness.com to unsubscribe.

Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan. Please contact your mobile carrier for details.

No Sharing of SMS Data: We do not share, sell, or rent your mobile phone number or SMS opt-in data with third parties for their marketing or promotional purposes. Your mobile information may only be shared with service providers who assist us in delivering SMS services (such as Twilio), and these providers are contractually obligated to keep your information confidential and use it only for providing services to us.

Supported Carriers: Our SMS service is available on most major U.S. carriers. For questions about carrier compatibility, please contact us.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and security alerts
• Communicate with you about services, projects, and promotional offers (with your consent)
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Email and SMS communication services
• Analytics providers
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of receiving marketing communications or SMS messages
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at Info@PotomacBusiness.com.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Potomac Business Systems, LLC
Email: Info@PotomacBusiness.com
Website: https://potomacbusiness.com