Overview

A comprehensive service management platform designed specifically for cleaning and maid service businesses. This system streamlines client management, appointment scheduling, service tracking, and billing processes.

The application provides a complete solution for managing day-to-day operations, from initial client contact through service delivery and payment processing.

Problem Statement

Small cleaning businesses often struggle with:

  • Manual scheduling leading to double-bookings and missed appointments
  • Difficulty tracking recurring clients and service history
  • Inefficient communication between office staff and field workers
  • Time-consuming manual invoicing and payment tracking
  • Lack of visibility into business metrics and performance

The business needed an affordable, easy-to-use system tailored to their specific workflow.

Technical Approach

Built as a full-stack Blazor Server application:

System Architecture

  • Blazor Server: Interactive UI with real-time updates
  • Entity Framework Core: Data access layer with code-first migrations
  • SQL Server: Relational database for all business data
  • Bootstrap: Responsive design for desktop and mobile access

Key Components

  • Client Management: Contact information, service preferences, and history
  • Scheduling System: Calendar-based appointment booking with conflict detection
  • Service Tracking: Job completion status, notes, and photos
  • Invoicing: Automated invoice generation and payment tracking

Key Features

Smart Scheduling

Drag-and-drop calendar interface with automatic conflict detection and recurring appointment support

Client Portal

Clients can view upcoming appointments, service history, and invoices online

Mobile-Friendly

Field workers can update job status and add notes from mobile devices

Automated Reminders

Email notifications for upcoming appointments and payment reminders

Impact & Results

  • Reduced scheduling time by 70% with automated calendar management
  • Eliminated double-bookings and scheduling conflicts
  • Improved client retention by 25% through better service tracking
  • Decreased late payments by 40% with automated reminders
  • Saving 10+ hours per week on administrative tasks